Packages

desert theatreworks

Why Buy A Package?

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SAVE MONEY!

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Unlimited Exchanges

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Add Additional Tickets

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Fully Refundable

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Save 20%

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Live Theatre!

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Desert theatreworks

Frequently Asked Questions

Where is DTW located?

45175 Fargo Street in Indio, California.

When and how can I reach the Box Office?

Box Office hours are Monday-Friday 9am-6pm, Saturday 5:30pm-9:30pm, and Sunday Noon-4pm.

What days of the week are shows?

Thursday, Friday, and Saturday nights at 7:30 and Sunday matinees at 2pm.

How long is the show?

It varies from show to show, but as a general rule, you can expect about 2 – 2½ hours including intermission.

How can I purchase tickets?

Online at dtworks.org, by phone at 760.980.1455, or stopping by the Box Office at 45175 Fargo Street in Indio.

Can I purchase tickets for a group?

You certainly can! For groups of 15 or more, we offer 20% off the regular adult ticket price.

I have tickets to a show. What should I know?

Please see our “Audience Values” tab!

What if I need assistance during a performance?

Please see a volunteer in a red or blue vest or staff member if you need assistance during the show.

Are there fees associated with buying tickets?

There is a $2.50 Convenience Charge per ticket. This is a fee our Ticket Reservations System charges us per ticket that we pass on to you when you place your order.

Where can I find out about Gift Certificates?

Click on the “Shows & Tickets” tab and you’ll find Gift Certificates. Feel free to call the box office at 760.980.1455 if you have any questions.

I've lost my tickets. Can I get a reprint?

You bet! Give us a call or stop by the theatre and we’ll be happy to print you up a new ticket.

I can't make my show. Can tickets be exchanged?

If you are unable to attend a performance for which you have purchased a ticket, we are happy to move your tickets to another performance or issue a credit for you to use in the future. This must be requested during box office business hours prior to your scheduled show.

What time do theatre doors open?

Door open 1 hour prior to show time, so 6:30pm on Thursdays-Saturdays, and 1pm on Sundays. We encourage you to come early for the best parking and to beat the rush for refreshments at our snack bar.

Are snacks and beverages sold in the lobby?

They are! We sell popcorn, candy, snacks, sodas, beer, wine, buzzbox cocktails, coffee, tea, water, and more! You can even preorder for intermission before the show!

What is your policy on cameras, cell phones, etc?

We encourage you to check in on Social Media and to peruse our new Digital Programs, but only before the show, during intermission, or after the show. During the show, we ask that you turn off your electronic devices as they can be a huge distraction to your fellow audience members, as well as to the performers on stage. There is no taking of photos or videos during the performance.

Is there an Audience Code of Conduct?

There is! Check out “Audience Values” under the “Plan” tab.

Is there a dress code?

Wear whatever the heck you want! Dressy or casual, we won’t judge! Express yourself as YOU! (Just keep it decent!) You may even want to dress in the theme of the show you’re seeing! How fun would that be?

Do you sell merchandise at the shows?

We do! We have our DTW Swag Shop where you can purchase DTW t-shirts, caps, coffee cups, and more! You can pay either at the snack bar or the Will Call desk.

What is DTW's refund policy?

Tickets are non-refundable and no credits will be issued for unused tickets. Tickets may be exchanged, but only for an alternate performance of the same show, based on availability.

Season Packages 2023-2024

Why Buy A Package?

SAVE MONEY!

Unlimited Exchanges

Add Additional Tickets

Fully Refundable

Save 20%

Live Theatre!

Frequently Asked Questions

Contact us